Course Overview:

With HUD’s new National Standards for the Physical Inspection of Real Estate (NSPIRE) now in full effect, housing professionals must adapt quickly to updated protocols, scoring systems, and compliance expectations. This comprehensive 8-hour masterclass, led by industry expert Kathi Markan, delivers the knowledge and tools you need to confidently prepare for and excel under NSPIRE inspections.

Through in-depth instruction, real-world case studies, and interactive components, this training offers a complete walk-through of the NSPIRE inspection model—inside and out.

Who Should Attend:

• Property Managers & Owners
• Compliance Officers
• Housing Authority Representatives
• Maintenance Teams
• Inspectors & Regulatory Personnel

What You’ll Learn:

• How NSPIRE impacts HUD programs like HCV, LIHTC, HOME, HTF, and CoC
• Key differences between UPCS and NSPIRE protocols
• Scoring methodology and how to appeal low scores
• Deficiencies related to fire safety, electrical, mechanical, and outdoor areas
• How to prepare your teams and properties for successful inspections
• Practical tips to avoid common violations and stay inspection-ready year-round

Course Modules:

Part 1: NSPIRE Overview and Scoring Explained

Gain a foundational understanding of NSPIRE’s goals, scoring process, and program-wide impact.

Highlights:

• NSPIRE vs. UPCS: Key differences in standards
• Program-specific implications (HCV, LIHTC, CPD)
• Understanding the scoring system and deductions
• How to appeal low scores and document compliance
• Final Rule updates and their practical applications

Part 2: Navigating Fire Safety and Electric/Lighting Deficiencies

Dive deep into the most cited life-safety issues under NSPIRE and learn how to prevent them.

Highlights:

• New fire safety and electrical citations
• Case studies: Common deficiencies and resolutions
• Fire extinguisher and smoke alarm placement
• Electrical hazards, lighting requirements, and image-based examples
• Live Q&A and resource guide for staying current

Part 3: Understanding Outside and Mechanical Deficiencies

Focus on exterior and systems-level standards with actionable strategies for compliance.

Highlights:

• Outside deficiencies: grounds, structures, site hazards, safety
• Mechanical issues: leaks, HVAC, water heaters, drains, elevators
• Best practices for maintenance, documentation, and inspections
• Real-life image reviews and small-group case study discussions
• Proactive strategies to reduce deficiency risks

Part 4: Inside/Unit Deficiencies and Preparing for Your NSPIRE Inspection

Finish strong with unit-level requirements and a smart game plan for inspection day.

Highlights:

• Common interior deficiencies: paint, mold, appliances, wiring
• Safety and habitability standards for individual units
• Inspection prep checklist and readiness strategies
• Staff and resident communication tips
• Inspection day do’s and don’ts + expert Q&A

Training Features:

• Real-life examples and walkthroughs of actual deficiencies
• Interactive knowledge checks, polls, and case study analysis
• Downloadable tools, prep checklists, and reference materials
• Live Q&A with Kathi Markan after each session

Stay Compliant. Stay Ready. Stay Ahead.

This masterclass is your essential guide to mastering NSPIRE—don’t wait until the next inspection to get prepared.